A dog standing behind a table
Canine diner Kallie refuses to eat a dish at Tandem Vet’s 'Battle of the Bites.' (Images courtesy of Cambridge Day.)

All paws on deck

For Edward Armstrong ’13, good marketing takes creativity, courage, and occasionally, a few four-legged friends

On a Monday afternoon in the fall, an event space in Somerville was staged for an elegant meal, complete with white tablecloths, seasonal bouquets, and flickering tea lights. Chairs and silverware weren’t necessary, because the diners, in this case, were a trio of dogs. As smiling restaurant owners approached with dishes of beef, duck liver, and sweet potato, pumpkin cupcakes, and salmon mini bagels, the canine customers took turns sniffing, scarfing, and in some cases, turning up their snouts. Three judges noted their reactions. 

Nearby, Edward Armstrong ’13, director of strategy and marketing at the veterinary clinic , watched his vision come to life. His team had put the "Battle of the Bites” event together in just three weeks, to celebrate the opening of their Somerville location. The following week, they were hosting the city’s first “cat parade,” inviting feline enthusiasts on a walking tour to meet the “neighborhood kitties.” More than 150 people had signed up. 

“We’re a scrappy start-up, so we’re not working with big marketing budgets, we’re doing a lot of this stuff on our own,” said Armstrong, who has worked in strategy at CVS and Panera Bread. “Our approach is to do more with less, but not just default to the traditional marketing playbook of discounts, discounts, discounts.” 

Four local restaurants entered the canine competition, which drew a small crowd of onlookers and in the local newspaper. Proceeds went to Last Hope K9 Rescue, a nonprofit that finds foster homes in Boston for dogs at high-kill shelters in Central Arkansas. And Tandem got plenty of adorable content to share with its followers on social media.

“We were viewing it as kind of an experiment, wondering whether we could keep three dogs well behaved enough to even do it,” said Armstrong. “But everyone loved it and there’s a lot of excitement to make it a fun recurring series.”  

Armstrong has an undergraduate degree in marketing and operations as well as an MBA from the Carroll School of Management, where he was supported by faculty to pursue projects that interested him, including an independent study where he interviewed coffee shop owners about their business strategies during COVID. At Tandem, Armstrong leads marketing and strategy efforts, but at start-ups, everyone pitches in. Recently, he’s been helping to develop processes and create new business for the company’s mobile clinic, where customers can schedule vaccinations, wellness visits, and lab tests at locations in and around Boston. 

“We park in a lot of vet deserts where there’s an underserved need, and I had to figure out how do you build that, how do you schedule it, how do you market it?” he said. “It’s a pretty broad mandate as far as figuring out how to add value to a start-up, while being a good steward of resources, but I love that part of it.”

A waiter serving food to two dogs

A waiter serves the first of four dishes to canine participants.

Three judges conferring

Judges included influencer Alaina Pinto, Juliana Pasquarosa of “The Bachelor,” and WBZ’s Matt Shearer.

Judges holding up score cards

Judges award the top prize to Zaftigs Delicatessen in Brookline, with a perfect score of 30.

Bagels bites with cream cheese and salmon

The winning dish: Salmon and cream cheese on housemade minibagels.

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