Welcome and congratulations on joining the 天美传媒app community! Here you will find information to help you connect to WiFi, hook up your gaming consoles to the internet, connect to 天美传媒app's online streaming service (Xfinity on Campus), and beyond.
Use the instructions accompanying your 天美传媒app credentials (Eagle ID, username, etc) to do the following:
- Log in to Agora Portal听() and set up your 天美传媒app Password.
- In Agora, set up 天美传媒app 2-Step Verification.
- In Agora, create your 天美传媒app Google Password (formerly Secondary Password).
- Log in to your 天美传媒app Google account听() with your 天美传媒app Google Password (formerly Secondary Password), then set up Google 2-Step Verification. Note: Google 2-Step Verification is mandatory and must be completed within one week of initial login to your 天美传媒app Google account.
- Set up Eagle VPN (听- 天美传媒app sign-in required).
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- Ensure your laptop is running macOS Sonoma (14) or newer or Windows 11 with the latest updates. (天美传媒app Recommended Operating Systems)
- Be sure you know your 天美传媒app username, 天美传媒app email addresses (yes, you have 2 email addresses), EagleID, 天美传媒app Password, and 天美传媒app Google Password (formerly Secondary Password).
- Don鈥檛 bring a printer, as wireless printing is not supported in the residence halls; instead learn听.
- Download Antivirus software.
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- Access your 天美传媒app version of Microsoft 365 for no additional cost.
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- Familiarize yourself with .
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- Set up听 on your computer and mobile device. Note: Residence halls are wifi only. Ethernet ports are not active.
- Set up听.
- Set up听.
- Check out (Xfinity on Campus).
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- Learn .
- Learn about 天美传媒app AI Tools with data protection听(currently, Gemini, Copilot, and NotebookLM).
- Access .
- Test-drive听.
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Nearly all students bring their own laptop computer to have the flexibility to use technology wherever they want, whenever they want. However, there are desktop computers available in University libraries听and various computer labs across campus听on a first come-first served basis. Laptops听are also available for听short term loan听at some University Libraries.
Most students do not need their own printer because they can print in the libraries, computer labs, and two dining halls on campus. Students are alloted $15 in PrintBucks each semester & are charged 3 cents for black & white pages and 50 cents for color pages. If you use up your PrintBucks during the semester, you will be charged to your Eagle Bucks account.听Note:听Two pages, printed double-sided, are charged as one page.
Yes, but make sure you are using a 天美传媒app-recommended operating system version. Note: You can get technology help regardless of where you buy your computer.
Other important things to consider:
- Boston College requires all students to use antivirus software on their computers.
- Windows computers: You can use the built-in Microsoft Defender antivirus software.
- Mac computers: If you do not already have virus protection, 天美传媒app recommends installing the free version of Sophos Home.
- Be aware of your software needs and your computer's capacity. For example, Chromebooks and Tablets may not have the capacity to install large programs (such as Microsoft Project, Visual Basic, etc).
- Learn which computer brands Boston College is certified to repair at the on-campus Hardware Repair Service Center.
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If you鈥檙e more comfortable with one system over another, stick with what you know 鈥� both Mac and Windows computers are supported on campus.
Please be aware of your software needs and your computer's capacity. For example, Chromebooks and Tablets may not have the capacity to install large programs (such as Microsoft Project, Visual Basic, etc).
Note: You can get technology help regardless of where you buy your computer.
Contact the 天美传媒app Technology Help听Center at 617-552-HELP (4357) or听help.center@bc.edu听for assistance. Feel free to call even before you arrive on campus.
Note: You can get technology help regardless of where you buy your computer.
Microsoft rebranded Office 365 to Microsoft 365.
Boston College requires all students to use antivirus software on their computers.
- Windows computers: You can use the built-in Microsoft Defender antivirus software.
- Mac computers: If you do not already have virus protection, 天美传媒app recommends installing the free version of Sophos Home.
- Staff at the Walk-In Help Desk (O'Neill 3rd floor) are available to assist students with software issues and diagnosis of hardware problems.
- If your computer requires hardware repair, you may have it serviced at the 天美传媒app Hardware Repair Service Center (O'Neill 318). Call 617-552-HELP (4357) for details.
- You can also get technology help by calling, emailing, or chatting with us.
Note: You can get technology help regardless of where you buy your computer.
To make sure you don't lose important files if your computer stops working, you should back up your computer on a regular basis.
天美传媒app Google Workspace
Students have 250GB of storage space to store files within 天美传媒app Google Workspace. ITS recommends you install Google Drive for desktop to safely store your files and access them from any device.
天美传媒app strongly recommends you purchase at least a 3 year service warranty when you buy a new computer. Some computer bundles do not include a service warranty, but instead must be purchased separately. If available, we also encourage you to purchase some kind of accidental damage protection, which will cover accidental damage such as spills.
- Service warranties typically cover everything that鈥檚 not accidentally or intentionally damaged. Spills to the keyboard or damage to the display are not typically covered by a service warranty.
- You can purchase "AppleCare+ for Mac" to cover accidental damage.
- As is standard, batteries only have a one-year warranty.
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Laptop batteries only have a 1-year warranty, which is standard for all laptops sold by Apple, Dell, HP, and other major computer vendors.
Students can grant access to course and grade information to their parents (or advisors, friends, etc.).
- Students have to grant access. It cannot be initiated by the parent.
- Students can specify service access and expiration. Access can be rescinded or extended by the student at any time.
- To give proxy access, log into Agora Portal and click the "Grant Third Party (Proxy) Access to My Account" link (under Account and Personal Info).
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Currently, students can grant access to the following services:
- Courses and Grades
- My Grades
- Financial Aid Award Notification
- Financial Aid Application Status
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Proxy access accounts are only valid while the student has an active 天美传媒app account. Boston College reserves the right to deactivate proxy access at any time.
Security
Ensure you're up to date on the latest technology security requirements and best practices.